Contact

Need help? Reach us directly on Telegram.

Support

All support is handled through our official Telegram channel. This ensures responses are fast and tied directly to your PoP account.

• In-App Support → Open the PoP bot and type /support.

• Telegram Support → Message t.me/proofofplaysupport for direct help.

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Reporting Issues

If you encounter bugs, fairness concerns, or wallet issues:

1. Collect as much detail as possible (transaction hash, match ID, screenshot).

2. Contact support via the PoP Telegram bot.

3. Our team will review your case using fairness logs and treasury records.

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Partnerships & Media

For collaborations, integrations, or media inquiries:

• Contact us at @proofofplay_support on TG

• Or reach out in our official Telegram group

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Availability

Support availability:

• Hours: 7 days a week, response time varies by demand

• Priority: Match disputes and withdrawal issues take top priority

Players first. If it touches your balance, it’s top priority.